Help Links

One-Stop Get Help Site Heading link

woman looking at blackboard tools

Welcome to the One-Stop EdTech Help Center—a centralized hub designed to provide faculty with quick access to essential educational technology resources, support, and services available on campus. This site consolidates all the tools and assistance needed to enhance teaching, streamline course management, and improve student engagement. To find specific resources, click on the appropriate area below to expand it and reveal detailed information, including quick links, tutorials, and support contacts. Whether you need help with the LMS, accessibility, lecture capture, or classroom support, the One-Stop EdTech Help Center is your gateway to leveraging the full range of educational technologies available.

Have Questions? Email us!

Access the university’s primary learning management system for course management.

Tools and services for recording and distributing lectures.

Technical support and resources for in-class technology.

  • Request Immediate Classroom Support (Assistance or Troubleshooting): 312-413-0003 option 1, then option 2

Dedicated support for issues and questions related to the learning management system.

Video Management

Grading and Proctoring

Polling and Surveys

Virtual Classrooms

Virtual Collaboration

Resources and support for making course content accessible to all students.

Secure and efficient solutions for storing and sharing files.

Enhance your writing with real-time grammar and spell-checking.

Personalized consultations for integrating educational technology into your teaching.

Process for requesting the integration of new Learning Tools Interoperability (LTI) applications.

Please note: if approved, the time between form submission and installation of the app on Blackboard Learn may vary from 4 to 8 weeks because of the technical, accessibility, security, and other university policy requirements.

Borrow technology equipment for instructional and research needs.

  • Available Equipment List:
    • Display adapters to connect your device to the multimedia systems found in the classrooms
    • Wireless microphones for larger classrooms
    • Laptops for instructor use
    • Digital projectors
    • USB webcams/microphones
    • Various other equipment to meet your teaching needs!

Request data for research, reporting, and analysis purposes by contacting LTS@uic.edu.